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Independent Audiologists in Sydney's North Shore for Personalised Hearing Care

WHAT The Hearing Centre is an independently owned audiology practice on Sydney’s North Shore providing personalised hearing and you can see the same audiologist at every visit.

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Hearing aids demonstrated in Surround sound background noise to verify benefits to you and help you make the right choice (Lane Cove office)
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Receive comprehensive hearing assessments and expert hearing aid fittings including real ear measurements across four convenient clinic locations
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Access fully funded pensioner and veteran hearing services as an accredited Hearing Services Program provider

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Get unbiased recommendations tailored to your unique hearing profile from all major hearing aid brands

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Have your wax cleared by experts with advanced micro-suction or other specialised means.

Are You Looking for Truly Independent Hearing Care on the North Shore?

We believe hearing care should be unhurried and focused entirely on what is best for you. Every recommendation is based entirely on your clinical needs and personal lifestyle preferences.

Unbiased Device Selection

Unbiased Device Selection

We fit hearing aids from all major manufacturers, acting like an independent broker for your ears to find the exact match for your unique profile.

Government Accredited Support

Government Accredited Support

We provide fully funded services and expert guidance as an accredited provider under the Australian Government Hearing Services Program.

Certified Clinical Excellence

Certified Clinical Excellence

We maintain active membership with Audiology Australia to ensure we uphold the highest professional standards in clinical care.

Gain Absolute Clarity About Your Hearing Health Today

Your 60-minute assessment pinpoints your exact hearing capabilities without any pressure to make a decision. Damian and his colleagues discuss your specific ear health concerns, conduct a complete diagnostic evaluation, and explain your results in plain English.

We believe in complete pricing transparency for all our patients. You will understand all available options and financial investments openly during your appointment, including potential government funding for eligible pensioners and veterans.

Gain Absolute Clarity About Your Hearing Health Today

Access Complete Audiology Services to Support Your Daily Lifestyle

Pinpoint Your Exact Capabilities

Pinpoint Your Exact Capabilities With a Diagnostic Assessment

We provide comprehensive hearing assessments for both adults and children. Your 60-minute assessment includes a full audiometric evaluation and speech discrimination testing to pinpoint your exact hearing capabilities. Self-funded patients can book these detailed assessments directly without needing a GP referral. However there is a small rebate when a GP referral is presented.

Access Fully Funded Government Services

Access Fully Funded Government Services for Eligible Pensioners

We offer fully funded hearing assessments and hearing aids for eligible pensioners, veterans, and DVA card holders. This essential support is provided through the Australian Government Hearing Services Program. Our team will happily guide you through the entire eligibility check and voucher application process.

Find the Perfect Device

Find the Perfect Device From All Major Global Brands

We expertly fit all major hearing aid brands and styles to match your specific anatomical and lifestyle needs. Your options range from invisible in-the-canal devices to discreet and even powerful behind-the-ear models. Every single fitting includes precise clinical programming including Real Ear Measurements, personalised adjustment, and reliable ongoing support.

Targeted Tinnitus Management

Support Your Daily Comfort With Targeted Tinnitus Management

If you experience constant ringing or buzzing in your ears, a targeted tinnitus appointment can identify contributing factors and viable management options. We offer advanced hearing aids with built-in tinnitus sound therapy. We also provide practical counselling strategies and environmental sound enrichment techniques to support your comfort.

Custom Ear Protection

Prevent Permanent Damage With Custom Ear Protection

We provide custom-moulded ear plugs for musicians, industrial workers, swimmers, and anyone requiring reliable noise protection. Safe and comfortable ear impressions are taken directly during your appointment. Your custom protective devices will then be ready for collection within about two weeks.

Device Repairs

Minimise Your Downtime With Fast In-Clinic Device Repairs

We offer convenient same-day repairs for minor technical issues right in our clinics. We also efficiently coordinate major manufacturer repairs for complex faults to minimise your downtime. Loan aids can be provided if required. Our clinics stock a full range of fresh batteries, replacement domes, cleaning tools, and accessories for hearing aids from most providers.

Who Will Manage Your Long Term Auditory Health

Who Will Manage Your Long Term Auditory Health?

Damian O’Connor is the founder and principal audiologist at WHAT The Hearing Centre. He brings over 30 years of dedicated clinical experience to every single patient appointment. Damian has successfully helped thousands of patients across Sydney’s North Shore rediscover confident conversation and social connection. He has trained audiologists around Australia in the past, fitted Cochlear Implants, performed complex paediatric assessments, and more.

Damian is rigorously trained and accredited to fit hearing technologies from every major global manufacturer. He maintains active membership with Audiology Australia and serves as a highly trusted accredited provider under the Hearing Services Program. Most of his clinic’s clients are doctor referred and from word of mouth.

When you visit The Hearing Centre, Damian or his highly qualified and experienced colleagues conduct your assessment, fit your devices, and manage your ongoing care personally. This vital continuity of care ensures you always see the expert who knows your unique hearing history best. All Damian’s staff are experts in their profession.

Where Can You Access Our Specialist Hearing Clinics?

We operate four highly accessible locations to serve the entire North Shore community. All four of our modern clinics offer our complete range of professional hearing services.

Lane Cove Head Office

Our primary clinic is located at 174 Longueville Road, Lane Cove NSW 2066. We are open Monday to Friday from 9am to 5pm for your convenience.

Northbridge Medical Practice Clinic

Our Northbridge location sits conveniently within the Northbridge Medical Practice. You can find us at Suite 2B, Level 1, 115 Sailors Bay Road, Northbridge NSW 2063.

Hunters Hill Medical Practice Clinic

Our Hunters Hill location operates within the trusted Hunters Hill Medical Practice. We are located at 6 Ryde Road, Hunters Hill NSW 2110.

Mosman General Practice Clinic

Our Mosman location is situated within General Practice Cremorne. We visit at 414 Military Road, Cremorne NSW 2090.

Hear From Locals Who Successfully Reclaimed Their Conversations

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“After years of struggling in group conversations, I finally have hearing aids that actually work for me. They took the time to understand exactly what I needed.”

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“The difference between WHAT The Hearing Centre and the chain clinic I visited previously is night and day. Damian remembers me, knows my hearing history, and never rushes.”

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“I was nervous about getting hearing aids. The staff explained everything clearly, and I forgot I was wearing them within a week.”

Please note that individual results will vary based on your specific hearing loss characteristics and your personal adjustment period.

Enjoy the Long Term Benefits of Independent Clinical Care

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Unrestricted Brand Choice

Your hearing aid is chosen specifically for your hearing loss profile rather than a restrictive manufacturer contract.

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Consistent Personal Care

You can see the same Audiologist at every single visit to build a meaningful clinical relationship over time.

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Trusted Local Experience

We bring over 30 years of trusted clinical expertise to the Sydney North Shore community.

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Fully Funded Options

We provide access to fully funded services for eligible pensioners and veterans through our government accreditation.

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Honest Recommendations

We promise a strict no-pressure environment and will tell you honestly if hearing aids are not the right choice for you.

Enjoy the Long Term Benefits of Independent Clinical Care

Our Brands Include

The most successful well established hearing aid manufacturers from around the world.

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Signia
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unitron
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widex
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Still not convinced?

Download our Hearing Aid Buying Guide which includes Important Traps to Avoid When Buying Hearing Aids

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WHAT - The Hearing Centre will only use personal information provided by you for the purposes for which it was collected. We will ensure that your personal information is not disclosed to any other institutions or organisations.

Are You Ready to Take the Next Step Toward Better Hearing?

Secure your 60-minute clinical consultation to test your hearing and discuss your options without any obligation to purchase devices.

02 9420 2300

Monday to Friday, 9am to 5pm

Lane Cove | Northbridge | Hunters Hill | Mosman

This information is general in nature. For clinical advice specific to your personal situation, please book a formal consultation with our audiologist.